Your Electric Service Connection
What’s yours, what’s ours?
We take the responsibility of delivering safe and reliable service to our customers seriously. While we maintain our electrical equipment and the overhead or underground power lines that supply electricity to your home, there may be electrical equipment on your property that you are responsible for maintaining. If a customer-owned piece of equipment is broken or damaged, you will need a licensed electrician to perform the necessary repairs.
Here’s an easy breakdown of what equipment is our responsibility to maintain and what equipment is yours.
Residential Electric Service
Overhead
- Weatherhead – owned by the customer
- Attachment hardware – owned by the customer
- Overhead service line – owned by MidAmerican
- Mast / Riser – owned by customer
- Meter Box – owned by customer
- Electric Meter – owned by MidAmerican
Underground
- Meter Box – owned by customer
- Electric Meter – owned by MidAmerican
- Riser – owned and maintained by customer
- Underground Service Line – (from transformer to meter connection) owned and maintained by MidAmerican
Non-Residential Electric Service
Overhead
- Weatherhead – owned by the customer
- Attachment hardware – owned by the customer
- Overhead service line – owned by MidAmerican
- Mast / Riser – owned by customer
- Meter Box – owned by customer
- Electric Meter – owned by MidAmerican
Underground
- Meter Box – owned by customer
- Electric Meter – owned by MidAmerican
- Riser – owned and maintained by customer
- Underground Service Line – (from transformer to meter connection) owned and maintained by the customer