Alerts and Notifications
Keeping you informed is one of the most important ways we are obsessively, relentlessly at your service. We have a number of different notifications that can provide you with quick, convenient alerts about programs, billing and other topics that might be relevant to you. We’re always adding more options. You can specify which notifications you want to receive and your preferred communication method for each one in your My Account.
Text and/or email notifications are available for a variety of topics, including:
- Bill Due Reminders – Friendly reminders that your bill is due soon
- Bill Past Due Reminders – Friendly reminders when your bill is past due
- Budget Billing Review Alerts – Notifications for Budget Billing customers to inform you when your budget is reviewed and if the monthly payment amount changed
- Outage Notifications – Updates about power outages at your property including the cause, crew movements and estimated time of restoration when available. Sign up for text alerts.
- Payment Confirmations – Notifications to confirm when MidAmerican Energy has received your payment, great for customers on recurring payment
- Welcome Series Messages – Emails with helpful information for new customers or customers who have recently moved
- Business E-News – Bi-monthly emails with news and offerings for commercial customers from MidAmerican
- Residential E-News – Bi-monthly emails with news and offerings for residential customers from MidAmerican
- Program Communications – Special emails with information on new programs, offerings or updates that might impact your service
Choose your notification preferences in your My Account now and get the updates you want, how you want them.