Mailing Address:
MidAmerican Energy
666 Grand Avenue
P.O. Box 657
Des Moines, IA 50303-0657

Telephone Numbers:
Emergency: 24 hours a day, seven days a week
Gas Leaks 800-595-5325
Power Outage/Wires Down 800-799-4443
 
Residential Customers: 24 hours a day, seven days a week
New Service, Changes, Billing Inquiry
    and General Information		 800-799-4443
Toll Free 888-427-5632
 
Business Customers
Business Services 800-329-6261
 
Other Services
TDD Hearing Impaired 800-747-0593
Non-English Interpreter Services 888-427-5632
 
MidAmerican Energy Headquarters 515-242-4300
 
Media Contacts:
Ann Thelen, Des Moines/Corporate Issues 515-281-2785
Ann Thelen, Quad Cities 515-281-2785
Mark Reinders, Sioux City 712-277-7866
E-mail: info@midamerican.com
 
E-mail Contacts:
Customers should call, rather than e-mail, the company for special situations such as to report a gas leak or outage or other emergency. See phone numbers above.
 
Customer Inquiries/Ideas/Complaints Customer Feedback Form
Gas Transportation Services: gastransportinfo@midamerican.com