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Storm Center Home
If a power outage occurs, first check your fuses or circuit breakers to rule out a blown fuse or tripped breaker. If it is not a problem inside your home, report your outage immediately. Call MidAmerican Energy at 800-799-4443 or
report your outage online
. Reporting your outage helps our crews to pinpoint the issue and restore your power faster.
Monitor the outage restoration process by listening to radio reports, viewing our outage map or following updates on our
social media pages
Unplug computers, TVs, VCRs and other sensitive appliances to avoid possible damage when electricity is restored.
Turn off all but one of the lights that were on, so you will notice when electricity is restored. If you have a porch light, leave it on so crews patrolling in your area will know that power has been restored.
Use a flashlight. Avoid candles because of the fire risk.
Turn off heat-producing appliances like electric irons and heaters to prevent a fire in case no one is home when power is restored.
If a standby generator is used, make sure it has a manual or automatic transfer switch. This switch will isolate home circuits from power lines. A generator that does not have a transfer switch can back feed electricity into main power lines, causing a shock hazard for you and utility crews.
When power resumes, reset clocks and check automatic alarms and timers. Plug in only essential items. Wait 10 minutes before connecting the rest to let the electrical system stabilize.
Never use a grill, space heater or portable generator intended for outside use inside your home. All can emit deadly carbon monoxide.
Don’t open the refrigerator or freezer unless absolutely necessary. An unopened refrigerator will keep foods cold for about four hours; a full freezer will hold the temperature of frozen foods for 24 to 48 hours (the fuller the freezer, the longer items inside will stay frozen).