For Your Business

Overview

At MidAmerican Energy Company, we take our slogan – Obsessively, relentlessly at your service – seriously. No matter what the task, our award-winning team is here to serve you.

Website:
  • MidAmerican Energy’s full-service website allows customers to start, stop and discontinue service; make payments; view bills, usage and payment activity; and sign up for a variety of services including electronic bill notification and budget billing. Need assistance? View Tips for Using My Account.
Business Advantage:
  • To meet individual needs, MidAmerican Energy has a specialized team, business advantage, dedicated to serving our commercial customers. Business advantage specialists are committed to providing excellent customer service and are available Monday through Friday, 7 a.m. to 6 p.m., excluding holidays, to assist you. For questions or concerns, contact a business advantage specialist at:

    Phone: 800-329-6261
    email: businessadvantage@midamerican.com
    Fax: 563-336-3542
Customer Offices:
  • Employees at MidAmerican Energy’s full-service customer offices – located in Iowa, Illinois and South Dakota – can help you start, transfer or stop service; can send qualified personnel to your property for service-related issues; can accept and process payments; and can assist with questions regarding billing, payments, service calls, etc. Locate the customer office nearest you by visiting the Payment Options section of our website, contacting business advantage by email at businessadvantage@midamerican.com or calling 800-329-6261. Specialists are available Monday through Friday, 7 a.m. to 6 p.m., excluding holidays, to assist you.
Website Support:
  • To speak with a Web support representative Monday through Friday, contact Web support at 800-982-5803. If you prefer to correspond electronically, complete and submit our Feedback form. Web issues are responded to within two business days; all other correspondence is responded to within three business days.