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Be on the Alert for Potential Scams
MidAmerican Energy Company reminds customers to always be on the alert for scams – especially those that
originate with a telephone call. If you receive a call from someone claiming to be a MidAmerican Energy employee
asking you to provide personal information or requesting an immediate payment to avoid service disconnection, hang up, and
immediately call MidAmerican Energy at 888-427-5632.
To help keep your family safe from scams, remember this information:
- MidAmerican Energy's customer service associates will never ask for your account number. The company has that information on file.
- You will never be asked to purchase a prepaid debit card to pay your bill.
- Never provide personal account numbers or credit card information to an unknown or suspicious caller.
- When in doubt, hang up. Call MidAmerican Energy at 888-427-5632 to confirm if the company has placed a call regarding your account.