When choosing an alternative retail electric retail supplier, consider how or where the
electricity is produced, whether the supplier provides energy from renewable sources,
overall price, and/or the best combination of price, services and incentives.
To serve MidAmerican Energy customers, an alternative retail electric supplier must be
certified by the Illinois Commerce Commission and register with MidAmerican Energy as a
The customer must provide authorization to the alternative retail electric supplier,
including the customer's MidAmerican account number, before the switch can occur.
MidAmerican Energy cautions customers to treat personal, financial, utility account and meter information as confidential.
Only provide such information when you have a clear understanding of how it will be used. If you have questions, call
MidAmerican Energy at 888-427-5632. Download
the retail electric supplier checklist.
Before providing service, a supplier must disclose to a customer:
- The supplier's rate and any additional charges the customer must pay, including early termination fees.
- A statement indicating the electric service associated with an account number will be provided by the new supplier.
- The length of the contract and any renewal clauses.
- A statement that the customer may rescind the contract and pending enrollment within 10 days.
- A statement that MidAmerican Energy remains responsible for the delivery of power and energy.
The new supplier must obtain verifiable authorization from the customer that includes:
If the customer chooses to switch, the new supplier will notify MidAmerican Energy.
- The customer's name, service address and MidAmerican Energy account number;
- The pricing, terms and conditions of the retail electric supplier’s offer to switch; and
- A confirmation that the customer has chosen to switch to an alternative retail electric supplier.
MidAmerican Energy will send the customer a confirmation of the switch, including the date
on which service will begin with the new supplier. The switch date normally
will be the next scheduled meter read date.