Reliable electric service results from three essential processes:
  • Generation – producing or supplying electricity;
  • Transmission – bringing high-voltage electricity from the point of generation to substations and transformers that provide electricity to residential neighborhoods; and
  • Distribution – bringing reduced-voltage electricity to individual homes and businesses.
MidAmerican Energy provides all three essential processes as a bundled service.

The Illinois Electric Service Customer Choice and Rate Relief Law of 1997 restructured the state's electric service industry. As a result, customers have choices about who supplies the generation portion of their electric power. Electricity is available from alternative retail electric suppliers certified by the Illinois Commerce Commission and registered with MidAmerican Energy.

If you choose to change electric suppliers, you will move from MidAmerican Energy's electric supply to another supplier that sells electricity in the Illinois competitive market. MidAmerican Energy will continue to respond to your electric outages and other emergencies. MidAmerican Energy will bill you for delivering your electricity, including maintenance of the delivery system and meter readings. You will receive an additional bill from the supplier that will be for the electric supply only.

Part 280, the rules and regulations of the Illinois Commerce Commission that govern eligibility for service, deposits, billing, payment, refunds and disconnection of service, may be reviewed and/or obtained at MidAmerican Energy’s customer office at 716 17th St., Moline, Illinois 61265 or at http://www.ilga.gov/commission/jcar/admincode/083/08300280sections.html.

Download the retail electric supplier checklist.