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NEWS > CURRENT NEWS
MidAmerican Energy Announces Mobile-Optimized Website for Android and iPhone Users

For more information, contact:
Tina Potthoff, Media Relations Manager, at 515-281-2585
Abby Bottenfield, Media Relations Representative, at 515-281-2621

DES MOINES, Iowa – (Jan. 22, 2014) – MidAmerican Energy Company has made it easier for customers to create and manage their accounts online. The secure mobile-optimized website allows Android and iPhone users to view their bill, schedule one-time or recurring payments, report outages, and enroll in budget billing right from their mobile device.

“We are excited to provide an easier way for customers to do business with us,” said Terry Ousley, vice president of customer satisfaction for MidAmerican Energy. “This site not only allows customers to quickly pay their bill from their phone, it also allows them to alert the company to any outages they may experience in their area, further enhancing our ability to respond to an outage.”

With more than 90 percent of Americans using mobile phones and the increase in smartphone usage, in an effort to enhance its customer service capabilities, MidAmerican Energy offers the website to ensure customers have a secure and optimized experience. The link to the new website is www.midamericanenergy.com/ecss. Customers interested in using the site can follow these directions for adding it to their Bookmarks.

Bookmark it on an Android
  • Type www.midamericanenergy.com/ecss in your Web browser’s address bar.

  • Once you are on the login page, select the Menu Bar (this should look like three horizontal lines and is often times found as a physical button or touch button on the phone, but also could be somewhere on your phone’s screen) or Settings button (three dots in the corner of the browser).

  • Select Save to Bookmarks or Add Bookmark, or if these options are not available, this may be a star icon.

  • You will be prompted to name the bookmark, such as My MidAmerican Account.

  • Select Done, Save or Ok to save.


Bookmark it on an iPhone
  • Type www.midamericanenergy.com/ecss in your Web browser’s address bar.

  • Tap the action button. This may be a + button on an older iOS device.

  • Tap Add Bookmark.

  • Edit the bookmark name, such as My MidAmerican Account.
  • Tap Save.

Please Note that these instructions may vary by phone model and operating system version.

About MidAmerican Energy Company
MidAmerican Energy Company, Iowa’s largest energy company, provides electric service to 734,000 customers and natural gas service to 714,000 customers in Iowa, Illinois, Nebraska and South Dakota. It is headquartered in Des Moines, Iowa. Information about MidAmerican Energy is available on the company’s website, Twitter, Facebook and YouTube pages, which can be accessed via www.midamericanenergy.com.









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