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Scam Impacting MidAmerican Energy’s Illinois Customers

For more information, contact:
Abby Bottenfield, Media Relations Representative, at 515-281-2621

DES MOINES, Iowa – (June 20, 2013) – MidAmerican Energy Company is warning the public about a telephone scam that may target its Illinois customers.

Since last week, dozens of MidAmerican Energy’s Illinois customers have reported receiving recorded messages claiming to be from Live Voice. The message states that customers can save money on their utility bills. In some cases, the robocalls have called a particular number multiple times within a day or week. The calls show up on caller ID as 708-529-4762 or 847-592-8809 and display ‘cust serv’ or ‘serv cust.’ MidAmerican Energy wants its customers to know that there are no alternative retail electric suppliers registered to solicit MidAmerican Energy customers in Illinois. MidAmerican Energy is working with the Illinois Commerce Commission and local authorities to determine the source of the calls.

Credit card numbers, account information and personal information should not be provided in response to suspicious or unsolicited calls. If a customer receives a suspicious call or any other unusual contact or offer related to energy services from a person or company, the customer should end the call immediately and notify local law enforcement authorities. The customer should then contact MidAmerican Energy at 888-427-5632 to report the incident and seek assistance. Customers also may contact the Consumer Services Division of the Illinois Commerce Commission at 800-524-0795 or 217-782-2024.

MidAmerican Energy Company, Iowa’s largest energy company, provides electric service to 734,000 customers and natural gas service to 714,000 customers in Iowa, Illinois, Nebraska and South Dakota. It is headquartered in Des Moines, Iowa. Information about MidAmerican Energy is available on the company’s website, Twitter, Facebook and YouTube pages, which can be accessed via www.midamericanenergy.com.