Facts & Figures

News

Current News

Archives

Executive Bios

Rate Source

Media Contacts

Seasonal Tips

Talk to Us

Become a Member


NEWS > CURRENT NEWS
MidAmerican Energy Warns Des Moines Customers of Scam Artists Threatening Disconnection

For more information, contact:
Tina Potthoff, Media Relations Manager, at 515-281-2585
Tim Grabinski, Director, Communication Planning, at 515-281-2343

DES MOINES, Iowa – (Nov. 13, 2012) – MidAmerican Energy Company wants its customers to be aware of a phone scam occurring in the Des Moines, Iowa, area. This week, MidAmerican Energy has responded to several scams involving individuals who are calling customers, specifically businesses, and posing as MidAmerican Energy employees. The scam artists state immediate payment is needed to avoid disconnection of utility services.

A number of customers have reported that the suspicious calls show up on caller ID as 317-493-5507. This is not a MidAmerican Energy phone number. Any calls from this number should be reported immediately to local law enforcement.

Credit card numbers and personal information should not be provided to suspicious callers. If a customer receives a suspicious call, mailing, email or other type of unusual contact or offer from a person or company claiming to be from or working on behalf of MidAmerican Energy, the customer should end the call immediately and contact local law enforcement. Customers also should call MidAmerican Energy at 888-427-5632 to report the incident and seek assistance. Customer service associates can confirm a bill payment, service work, or an appointment at a customer’s home or business.

MidAmerican Energy Company, Iowa’s largest energy company, provides electric service to 732,000 customers and natural gas service to 714,000 customers in Iowa, Illinois, Nebraska and South Dakota. It is headquartered in Des Moines, Iowa. Information about MidAmerican Energy is available on the company’s website, Twitter, Facebook and YouTube pages, which can be accessed via www.midamericanenergy.com.