Sample Communication
Once a landlord agreement is established, MidAmerican Energy provides several types of communication to keep you up to date on the status of your properties. Here's what to expect.
If an e-mail address is provided on your agreement application, a
confirmation e-mail outlining how to access your agreement online will be sent once the agreement has been established.
After a landlord agreement has been established, a
summary statement outlining the details of your agreement will be sent as confirmation. Each time a change is made to your agreement, a new summary statement is generated. In addition, you can receive a summary statement on a monthly or annual basis.
You can view the current status of a property online. The
property information section gives a snapshot of each property, including if service is in the tenant’s name, pending service orders and dates, the average bill and more.
If you choose, you will receive a
notice of service activation when service is activated in the agreement name after a tenant requests to disconnect service.
If a tenant’s service is eligible for disconnection, a
property subject to disconnection will be sent to you. This notification enables you to address the issue with your tenant or contact us to assume the service.