Corporate Mailing Address:
MidAmerican Energy Company
P.O. Box 657
Des Moines, IA 50306-0657

Payment and Customer Inquiry Mailing Address:
MidAmerican Energy Company
Remittance
P.O. Box 8020
Davenport, IA 52808-8020
 
Telephone Numbers:
Residential Customers: 24 Hours a Day, Seven Days a Week
 
New Service, Changes to Service,
Billing Inquiry and General Information
 
888-427-5632

Emergency: 24 Hours a Day, Seven Days a Week
 
Gas Leaks
 
800-595-5325
 
Power Outage/Wires Down
 
800-799-4443

Business Customers
 
Business Services
 
800-329-6261

Other Services
 
TDD Hearing Impaired
 
800-747-0593
 
Non-English Interpreter Services
 
888-427-5632
 
Customer Generation and Net Metering
 
888-427-5632
 
Property Address Updates:
Requests to start, transfer or discontinue services provided by MidAmerican should be directed to www.midamericanenergy.com/service7.aspx.

City/County assessors should communicate property address updates to:

MidAmerican Energy Company
PO Box 4350
Davenport, IA 52808-4350

E-mail:
 
addressupdates@midamerican.com
Fax:
 
563-336-3568
 
Safety:
Employee and public safety, including the safe operation of motor vehicles, is paramount to MidAmerican Energy Company. To report at-risk behaviors or positive recognition regarding an employee's driving, call:

How's My Driving?
 
800-717-8787

If you see children or adults trying to enter a MidAmerican-owned facility, call MidAmerican IMMEDIATELY, or call your local police.

Help Prevent a Tragedy:
 
800-622-1003
 
Media Contacts:
Members of the media may contact a member of our communications team for assistance:

Ann Thelen, Des Moines/Quad Cities
 
515-281-2785
Mark Reinders, Sioux City
 
712-277-7866
E-mail:
 
info@midamerican.com

Economic Development:
Kathryn Kunert
666 Grand Avenue
Des Moines, Iowa 50309
 
515-281-2287
E-mail:
 
kmkunert@midamerican.com

E-mail Contacts:
Customer Ideas/Inquiries/Concerns
 
Customer Feedback
Gas Transportation Services
 
gastransportinfo@midamerican.com