Contact

Corporate Mailing Address:
MidAmerican Energy Company
P.O. Box 657
Des Moines, IA 50306-0657

Payment and Customer Inquiry Mailing Address:
MidAmerican Energy Company
Remittance
P.O. Box 8020
Davenport, IA 52808-8020
 
Customer Service:
Emergencies: 24 Hours a Day, Seven Days a Week
 
Gas Leaks
 
800-595-5325
 
Power Outage/Wires Down
 
800-799-4443

Residential Customers
 
Billing Inquiry and General Information
 
888-427-5632
 
Start, transfer or stop services
 

Business Customers
 
Business Services
 
800-329-6261
 
Start, transfer or stop services
 

Other Services
 
TDD Hearing Impaired
 
800-747-0593
 
Non-English Interpreter Services
 
888-427-5632
 
Customer Generation and Net Metering
 
888-427-5632
 
Customer Ideas/Inquiries/Concerns
 
Customer Feedback
 
Business and Community Development
 
kmkunert@midamerican.com
 
Gas Transportation Services
 
gastransportinfo@midamerican.com
 
Property Address Updates from City/County Assessors:
Property address updates that result from 911 changes, annexations, realignments of county lines, etc. should be sent to:

MidAmerican Energy Company
PO Box 4350
Davenport, IA 52808-4350

Email:
 
addressupdates@midamerican.com
Fax:
 
563-336-3568
 
Procurement:
New Suppliers/Vendors:
 
MidAmerican Energy – For Vendors
Phone:
 
712-277-7475
Email:
 
procurement@midamerican.com
 
Media Contact:
MidAmerican Energy’s communications team is available to respond to media inquiries 24x7.
24-Hour Media Hotline. This line is for media only.
 
515-281-2266
Email:
 
MediaHotline@midamerican.com